July 16, 2020

Finally click on the Close button. We were unable to retrieve the list of drivers for your product. I have tried Installing Windows 7 bit version of driver, it installs successfully, but Fingerprint option is still not visible. Once your fingerprint is enrolled into your laptop, the Fingerprint Reader will recognize it when you want to access your system. This will help if you installed an incorrect or mismatched driver.

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Click the download button now and set up this feature on your system. See your browser’s documentation for specific instructions.

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Once your fingerprint is enrolled into your laptop, the Fingerprint Reader will recognize it when you want to access your system. C heck that your notebook wireless interface is switched on wireless button above sensorr keyboard with blue light on. I don’t see my operating system.

This tool applies to Microsoft Windows PC’s only. I am having this same issue after a Windows 10 upgrade. To ensure proper reading of your finger print, HP recommends this approach: When the window announcing Successfully connected to CERN appears, put a checkmark in Save this network and rlitebook Start this connection automatically.


Did this solve your problem? To activate the Bluetooth, press the wireless button antenna symbol above the keyboard to get a blue light on that button. You must set up a user account on the PC to do so.

HP EliteBook p Notebook PC – Driver Downloads | HP® Customer Support

fingerpdint I understand how frustrating it can be when things do not work as expected. This task allows you to set up a user authentication method based on fingerprint recognition.

Then Log Off and login again. Follow the onscreen prompts to register your fingerprint, placing your finger on the fingerprint reader when prompted to. Javascript is disabled in this browser.

HP Customer Support – Software and Driver Downloads

Let HP identify any out-of-date or missing drivers and software. Thanks for marking this as the answer.

I tried downloading windows 7 finger print driver yet I was blocked from putting it on and the software is from HP go figure. It’s worked for me, Thanks. TeraSpendlove Replied on October 6, RajithR Replied on November 28, When Windows detects a wireless network for the first dingerprint, it should prompt you with a Wireless networks detected message in the notification area of your taskbar. If your laptop is equipped with a fingerprint reader, you will find that information stated in the specs for fingedprint laptop.


The fingerprint reader has to recognize your fingerprint, so, the first step is to capture enroll your fingerprint.

HP EliteBook p installation

Click on the Windows Start button then choose Connect To. If not, touch that antenna symbol with your finger: Thanks for your feedback, it helps us improve the site. Select your operating system and version. You do apparently need a compatible fingerprint Driver installed — I have not found anything difinitive yet on driver version — I suspect you need at least the driver that is compatible with Windows 8.

Unfortunately, not every PC comes with this feature. If you would like to setup the fingerprint sensor, please check the following document: Once your fingerprint is properly enrolled, you can now use it to access the computer.

Let HP identify any out-of-date elutebook missing drivers and software How does HP use product data collected with this service? I do not work for Microsoft.

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